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Frequently Asked Questions

Frequently Asked Questions

General

Walk-ins are welcome! However, we recommend booking an appointment to ensure availability and provide you with the best experience.

To apply for an apartment, visit www.canalplacect.com and select your preferred floorplan to begin the application process.

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 24 -48 hours. We’ll keep you in the loop throughout the process!

Yes, we offer lease terms ranging from 3 to 12 months to fit your needs.

You can easily pay your rent online through our Resident Portal. Autopay is also available.

Yes, renter's insurance is required.

No utilities are included in the rent. Residents are responsible for all utilities.

Setting up utilities is simple! For electricity, you'll want to contact Eversource.

You can choose the provider that best suits your needs. We also have an Xfinity representative available to assist with setting up your cable and internet.

Amenities

The property offers in-unit washer and dryer, as well as an unfinished basement for additional storage.

Yes, parking is available on a first-come, first-served basis.

Yes, the apartments include in-unit washer and dryer.

Pet Policy

Yes, our community is pet-friendly, and we have pet stations located throughout the property for your convenience.

Location

Our community offers beautiful wooded views, nearby walking trails, and stunning views of Talcott Mountain, providing a peaceful and scenic environment for residents to enjoy.

We are located in the Simsbury School District.

The nearest grocery stores are Big Y, Stop & Shop, Fresh Market, Whole Foods, and Walmart, all located within a short drive from the community.

Maintenance

Yes, we have on-site maintenance available for your convenience.

To submit a maintenance request, please use the resident portal. For maintenance emergencies, you can reach us at 860-847-7465.

No, you do not have to be present for a Maintenance Technician to perform the work, as long as we have your permission to access the unit.

Didn't find an answer?

Our team is always ready to answer your questions.